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PC Investigator Request access

Everything in the current release

No roadmap items. All of this works in the self-hosted preview today.

Investigations

Likely causes, ranked, with the evidence behind each.

The agent sends a read-only snapshot. When the answer isn’t supported yet, the AI asks for more evidence, over as many passes as you allow.

  • Evidence timeline
  • What to do now, and what to watch for
  • Every check the AI asked for

Device assistant

A chat that already knows the device.

It has the inventory, recent events, investigation history and command results. Describe the problem in plain words or attach a screenshot of the error.

  • Answers link to their evidence
  • A suggested check waits for approval in the chat
  • Mark it resolved or copy it as a ticket note

Ready-made questions

Start from a question that fits the device instead of a blank box.

  • Slow performance
  • Connectivity
  • Error screenshot
  • Application failures Windows
  • Battery and fans macOS
  • Failing services Linux

Commands and approvals

Nothing runs until someone approves it.

  • A command library per platform, with 15 recommended read-only checks to add in one click
  • Run as administrator or as the signed-in user
  • Time limits up to 15 minutes for long scans
What needs approval →

Dashboard and events

What needs attention comes first.

Each device’s events are colour-coded by severity, searchable, and grouped when they repeat.

Agents

Native on every desktop, installed with one command.

Update them from the console, which flags an update that didn’t finish and shows how to fix it.

How setup works →

Accounts and access

  • RolesViewer, Technician, Administrator
  • Audit logEvery sensitive action
  • ThemesLight and dark
  • MobileThe console works on a phone